Texthouse were recently chosen to help South of Scotland Enterprise with the content for their reworked website, and we’re delighted that it has now been launched!

SOSE’s previous site had grown fast and organically, along with the fledgling organisation, which began life early during the Covid-19 pandemic. But after a busy period of recruitment and with most staff now in post, the site had become too unfocused, and no longer met the Scottish Government’s Digital First requirements. In particular, its UX and content needed to be more user-friendly and access-friendly, and site visitors needed a clearer steer on SOSE’s amazing (and growing) range of services.

We worked with the lovely Communications team and Umbraco web design specialists I-finity, to deliver content for a clear, user-focused website showcasing SOSE services, and encouraging people to get in touch. We spoke to inspiring businesses and communities around Dumfries & Galloway and the Scottish Borders, and wrote some case studies on successful enterprise projects supported by SOSE. We also provided training for some talented interns, and a style guide to help with future writing on the site.

We were particularly delighted to be considered for the public tender as a local company with practical experience with local small business clients and community groups, as well as being target users ourselves, as a rural small business in the South of Scotland. We felt this background and user interviews gave a crucial external user perspective which is hard to achieve when you’re deep within an organisation and its terminology. Plain English and accessibility experience from writing Open University courses also helped with language and style choices.

We’re excited to see what’s next at SOSE, with ground-breaking initiatives happening around Net Zero, Tech Scaler, innovation and entrepreneurship around the South. The organisation has been set up to help the region to thrive, so get involved!

Visit the SOSE website
If you’re a South of Scotland business or enterprising community, find out about SOSE’s free advice services!